RETURN POLICY
Last Updated January 1, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels.
RETURN PROCESS
To return an item, securely package the item and mail your item to the following address:
Attn: Returns
Nokomis Knitting Company
5549 32nd Ave S
Minneapolis, MN 55417
If you are local to the Minneapolis/St. Paul area, you can also contact us to arrange an in-person return or exchange.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Email: info@nokoknitco.com
Phone: 612-564-8456